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Rooms and meetings

Videoconference

If you have problems with audio and/or video and need fast solutions scroll down to the troubleshooting section.

Video conferences don't work much differently than in other tools. The main differences: you can chose a user color for collaboration and a system-wide name which is shown to others.

Entering a room

Before entering a room, you will see this dialog (some call it a waiting room):

You can click JOIN NOW immediately and enter the room. Later, you can still change the camera and microphone settings there.

Usually, you check a few things here:

  1. Your name: How do you want to be named in the room? We are talking about screen names here because that is common practice. Don't worry: this name will be shown to others on your video, it is not the name of your screen.
  2. Your color: This color makes it easier to distinguish speakers and is also used for collaboration. On text boards, you can be recognized by your cursor color, as well as on whiteboards, and the live pointer also uses your color choice.
  3. Video and Audio: With the small buttons, you can turn off the camera (and possibly on) or mute the microphone (and possibly unmute). You can only choose to blur the video background once you are in the room (there in the camera menu, where you can also mirror your video horizontally). By clicking the pen button, device lists unfold, where you can switch to other devices:

Beforehand, a browser dialog appears asking for permission for the respective device. Please accept this.

You can change these browser settings in the browser settings. In the example of Chrome, you can access these settings via the small camera icon on the left side of the URL bar, for example.

Room Functions for Video and Audio

You can select and turn on/off your camera below. You can blur the video background and mirror your video horizontally (so that if you point to the left and say “left” everbody sees things: at the left side!)

Camera Menu

and microphone Moderators can mute all other participants with a mouse click to immediately solve disturbances. However, each participant must unmute themselves individually to prevent accidentally being overheard and not realizing it.

The Stage

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Entering a roomRoom Functions for Video and AudioVideo CaptionsTroubleshooting Audio and Video

Together remembers device selections, so you only have to make the selection once.

You can also mute yourself there by clicking on the microphone button. Moderators can mute all other participants with a mouse click, so that disturbances are immediately resolved. However, everyone must unmute themselves; we don't want anyone to be accidentally overheard without realizing it. In other words: if a moderator has muted you, they cannot unmute you! You have to do that yourself, because only you know if it's okay at that moment.

Video Captions

If you want to read what people talk switch on this option.

Troubleshooting Audio and Video

It may happen that the camera or microphone are not recognized or do not deliver video/audio data to others.

If you cannot hear or see others, the problem is almost always on the "other" side. Unless you have turned down your speaker/headphone.

If you are not seen or heard yourself, you should try the following:

  • Often, simply reloading the browser is enough. (Often, browsers get tangled up with multiple tabs or windows, or with other programs.)

  • If that doesn't work, allow the device in the browser. Browser Dialogue

  • They also always affect the browser settings, even if you accidentally pressed "Block":

    URL bar in Chrome: Clicking on the camera icon opens the settings dialog, and "Manage" leads to changes.

Together only supports the newer versions of Chrome, Edge, and Safari. Our App still has 1-2 bugs in Firefox, we are working on this.

Published Oct 2, 2026